At Espoir, Every Order is handled with care and prepared to arrive in perfect condition.
We currently accept returns only in the rare case of damage occurring during shipping

• The Product must be visibly damaged at the time of delivery
• Any issue must be reported immediately to the courier upon arrival
• Once the delivery is Completed and the courier has departed, we are unable to process returns or claims

If you ever have any questions, concerns, or simply need a little assistance, we’re here for you. Feel free to reach out to us through direct message on any of our platforms, or email us at espoir.perfumery@gmail.com.

At Espoir, your happiness and comfort will always come first.